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Job offer: IT technician support - Permanent contract



01/05/2018

For the last 15 years, ADRENA has been developing and commercializing performance navigation analysis software dedicated to yacht racing. ADRENA also provides a weather routing tool developed for the commercial marine field. Thanks to its crew’s passion for oceans and sailing, ADRENA continues to be a leader in innovation. Accessible and responsive, the ADRENA team is focusing on Customer satisfaction driving for Excellence in service and solutions.

 

To further reinforce our technical support team, we are looking for a sail enthusiast with a technical background. His/Her responsibility will be to manage the following:

 

-          Customer support (telephone/email/on-site and remotely)

-          Technical writing of user instructions and other documents

-          Test and validation of new  software prior to commercialization

-          User trainings (face to face and remotely)

-          Maintenance of the computer installed base

 

Some punctual travels to expect for shows, race departure, trainings…

 

Requirements:

 

-          Associate Degree (2-years) in computing, electronics, technics

-          Knowledge in marine electronics systems

-          Windows 7/8/10

-          Knowledge of the yacht racing field, experience in racing would be appreciated

-          Strong client relationship ability

-          English as first language and French basics

 

Job located in Saint Sebastien sur Loire (44), France

Permanent contract

Salary depending on qualification and experience

Full time

 

You have a passion for sailing and are a computer wizard, you wish to invest yourself in a growing company and join a motivated team. To apply, send your CV and cover letter to Cecile RODET: cecile.rodet@adrena.fr, indicating “IT support technician” in the object.

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